The post-pandemic era has changed the dynamics of doing businesses drastically. In today’s time, any restaurant’s performance is directly related to its ability to advertise effectively online. We better say how they adapt the technology such as POS billing software and customized apps. However, it is particularly essential for cloud kitchens with a lot of foot traffic or a storefront to draw customers.

Today, cloud or ghost kitchens and cloud kitchen POS systems are some of the fastest-growing sectors in the foodservice business. According to a study, the worldwide cloud kitchen market would be worth USD 2.63 billion by 2026, growing at a CAGR of 17.2 percent. By 2023, the global revenue in the online food delivery industry is projected to reach $137,596 million.

As a restaurant owner, you may use free restaurant billing software that helps manage the business better. For online food companies such as cloud kitchen or ghost kitchen, or any other food delivery company, digital advertising may benefit marketing and running the firm. 

Their target audience is tech-savvy and active on social media sites. As a result, it makes the most sense for online food delivery companies to leverage internet resources by reaching out and engaging with the audience via various digital marketing platforms. In this blog, we will discuss what cloud kitchen is in brief, how a free cloud kitchen management software for restaurants helps, tips to increase sales, and, of course, the fusion of a few statistics. So, don’t miss out on this exclusive read.

What Exactly Is A Cloud Kitchen?

A cloud kitchen is a business that specializes in delivery only. It does not provide a dine-in service and instead concentrates on takeout. Restaurants rent commercial spaces in which to cook their cuisine. People buy meals online using mobile food ordering applications, and eateries deliver them to their door.

Not just new businesses but also long-established eateries are experimenting with the cloud kitchen POS system. It improves their efficiency while requiring less initial investment.

POS billing software market value from 2018 -2027 (Source – Statista)

There is expected to be significant growth in the worldwide POS billing software market in the future years, with a market size of 42.5 billion U.S. dollars by 2027 – a more than threefold rise from 2018. POS application systems offer sales, inventory, stock counting, and other similar functions, among others.

When You Are Establishing A Cloud Kitchen, Keep These Things To Keep In Mind

A lot goes into setting up and operating a cloud kitchen business, including a cloud kitchen POS system. Regardless of the circumstances, keep the following considerations in mind while using a cloud kitchen restaurant.

1. Be Consistent

When beginning a technological business, many firms go overboard in their efforts to include the most cutting-edge technologies. While technology is required to make operations more efficient, the quality and flavor of the food remain the most important considerations. Maintaining consistency, mainly as your business grows and expands, becomes more critical to retain consumers.

If you are unaware of the technology, start with a smart restaurant POS billing system, and then after having a trial or demo, invest in a cloud kitchen POS system.

Maintaining cleanliness and adhering to food safety regulations are also essential for any online food business to succeed. A cloud kitchen may be effectively operated in a tiny and unattractive space; nevertheless, you must guarantee that the FSSAI Guidelines are followed to prevent any legal repercussions in the future.

2. Emphasize both – customer retention and acquiring new customers

While gaining new consumers is critical to a company’s success, keeping current ones is critical. Client acquisition costs are six to seven times higher than customer retention costs, depending on the industry. 

Furthermore, the average price cover of the existing customers is considerably more significant than the average price cover of the new clients. A free restaurant billing software or a free cloud kitchen POS billing software will help you maintain your customer data, even if they have visited only once. 

New restaurants have a tendency to spend a lot of money on marketing and recruiting new clients, and they do this by providing extravagant discounts and promotions. It is particularly true for food companies that operate online. Marketing your business is essential to get the word out about it.

However, attracting clients by giving them an absurd number of discounts may reduce your profit margins. Maintaining customer loyalty using POS billing software becomes more critical when the quantity of orders declines due to promotional offers.

3. Keep an eye on your margins and profitability

One of the essential business fundamentals in the online food delivery industry is the ability to achieve economies of scale, which means knowing “how many orders one needs to transport or service to be successful.” 

In this situation, technology comes in useful. Orders are routed via the online ordering and delivery system in integration with the best cloud kitchen POS system for one delivery person to deliver the most significant number of orders possible in a given region. It reduces the amount of time and money spent on food delivery.

And to manage your business accounting operations, the POS billing software is there.

4. Managing a significant number of orders concurrently is a challenging job

Contrary to common perception, gaining new clients for modern-day online kitchens is not nearly as tough as processing a vast number of orders simultaneously, which is more challenging. 

Managing 50-70 orders in two hours, while the optimum delivery time for each order is 45 minutes, becomes very time-consuming for small-scale eateries during rush hour.

Establishing a simple menu using a free cloud kitchen POS billing software, together with clever, efficient staff members, will allow you to build up your operations and provide the most outstanding production possible faster. When there are a limited number of goods available, the number of repeat purchases is large, which helps to enhance efficiency and product quality.

Smart Marketing Tips To Increase The Sales For Your Cloud Kitchen

The trend toward cloud kitchen restaurants is here to stay, owing to the fast development of the online food delivery sector in recent years. Cloud kitchen restaurants are becoming more popular. The POS billing software and cloud kitchen POS system are becoming more popular as the online meal delivery industry expands.

1. Come up with an excellent customer loyalty program

For a cloud kitchen company to be successful in the long run, it is critical to concentrate on client retention while also recruiting new consumers. A fantastic marketing technique is to reward your loyal clients via customer loyalty programs that create repeat business while also increasing total income for your company. And without a doubt, a POS billing software can be your helping hand in the same.

Through automated reminders, loyalty programs offer your consumers an extra reason to purchase from you while also keeping your brand at the forefront of their minds. Create an outstanding customer loyalty program to reward your regular consumers and improve their online shopping experience with each purchase they make. It will have a significant impact on improving the level of consumer involvement.

While customer loyalty programs are essential for building customer loyalty, they may also boost average purchase size.

2. Utilize the power of social media and build brand awareness

It is essential to have your cloud kitchen company listed on social media sites to drive sales and increase client interaction. Mark your company’s presence on all major social media sites such as Instagram, Pinterest, Twitter, Pinterest, and so on to broaden the reach of your company’s message. To attract prospective consumers, pay for advertising efforts.

Photos and videos of how food is made and packaged for delivery should be included. Additionally, you can convey the safety and hygiene protocols that your cloud kitchen follows to guarantee that your food is delivered safely and hygienically to your customers’ doorsteps.

Besides that, to manage the expenses behind this marketing, you can use free restaurant billing software or a free cloud kitchen POS billing software that helps you track the expenses.

3. Give enough importance to customer feedback

Say it with us: customer reviews are the way to go! It is critical to maintaining client satisfaction, and online reviews may provide you with quick feedback.

Some of your customer evaluations may be instantly actionable: for example, if a client is dissatisfied because the dinner came cold, you may wish to alter your packing. It may be worthwhile to try placing your condiments in a separate container if someone has remarked that the salad has too much dressing.

Using a cloud kitchen POS system, you can have an open and transparent customer feedback channel. As a result, you must respond to your customers’ evaluations – particularly unfavorable ones.

4. Send out a frequent newsletter using email marketing to engage your audience

Email lists are like gold dust in the world of digital marketing. Once you’ve acquired a customer’s email address, you may send them a weekly or monthly email to keep them informed about new deals or dishes that have been added to the menu. 

Users can save and extract customer information using POS billing software. It may be used to remind them to place another purchase or to entice them to participate in a special promotion, to mention a few examples of the possibilities.

Customers will look forward to getting your newsletter after they become used to receiving your frequent discounts and updates through email. When done correctly, this may be a very effective strategy for fostering customer loyalty and repeat business.

A cloud kitchen POS system will give you intelligent reports which will enable you to determine which product is the best-selling?

5. Create a visually appealing website to serve as a basis

Your website serves as the virtual home of your ghost kitchen. It provides your prospective consumers with an overall image of your business. It serves as a central location to discover connections to your social media accounts, see your menus, and even place an order for your products.

Make use of visually attractive pictures of your meals to encourage consumers to make an order, as well as high-quality images or films showing the personality of your business. Because you do not have a physical dining room, here is the place where you may demonstrate what the ambiance of your restaurant would be like if it were open. It will result in a substantial rise in the number of customers who visit.

Make an effort to keep things basic so that visitors aren’t overwhelmed. You should add information about your restaurant’s history, menus, and social media channels, as well as call-to-action buttons such as “Order Now” or “Get 15% Off Your First Order” to entice consumers to make a purchase.

And to decide on such schemes for specific food items, you may use free restaurant billing software or a free cloud kitchen POS billing software.

Investing in a high-quality website is critical to achieving online success. Significant aspects to keep an eye on include visuals, website loading speed, quality content, and mobile device compatibility. We recommend that you engage a professional for the same. It’s your online sales window. Therefore, it should be flawless in every way!

Also Read: 4 Must Have Integrations for POS Billing Software For Restaurant and Retail

Wrap Up

So, it seems that you are prepared to create a great marketing strategy for your cloud kitchen using free cloud kitchen POS billing software. Would you please make use of our suggestions to create campaigns that are a smashing success? We’d love to get your thoughts on what worked and what didn’t.

Because the whole cloud kitchen company is online, it is essential to interact with your current customers online and execute marketing efforts to increase exposure and attract new consumers. And the use of a cloud kitchen POS system is essential. 

In the long run, our cloud kitchen marketing approach that incorporates all of the touchpoints in a customer’s online purchasing experience would be beneficial to the organization.

If you want to try a demo of Moon POS billing software, please get in touch with us at support@mooninvoice.com or +1-805-491-9393. 

FAQ’s

Since the pandemic, there is a continuous boost in the online food ordering services. People prefer to order their food online rather than visiting personally at the restaurant. Cloud kitchen concept is one of the booming restaurant concepts.
Cloud kitchens work on the concept of delivering food. There is no dine-in system in the clout kitchen outlet. Hence, to become successful the cloud kitchen needs to focus most on the quality of their food, marketing and delivering speed. They need a perfect system for getting regular orders from their clients. Having a food delivery app can also add feathers to their business.
A cloud kitchen has to undergo billing on a regular basis. As and when the orders keep popping, the manager has to enter the correct order details and issue a tax enabled bill. For helping your business with quick ordering, billing and reports- a POS billing software is a must.